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Vera Noira operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Vera Noira is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.
When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you. We may collect or process the following categories of personal information, including inferences drawn from this personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:
Contact details including your name, address, billing address, shipping address, phone number, and email address.
Financial information including credit card, debit card, and financial account numbers, payment card information, financial account information, transaction details, form of payment, payment confirmation and other payment details.
Account information including your username, password, security questions, preferences and settings.
Transaction information including the items you view, put in your cart, add to your wishlist, or purchase, return, exchange or cancel and your past transactions.
Communications with us including the information you include in communications with us, for example, when sending a customer support inquiry.
Device information including information about your device, browser, or network connection, your IP address, and other unique identifiers.
Usage information including information regarding your interaction with the Services, including how and when you interact with or navigate the Services.
We may collect personal information from the following sources:
Directly from you including when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information;
Automatically through the Services including from your device when you use our products or services or visit our websites, and through the use of cookies and similar technologies;
From our service providers including when we engage them to enable certain technology and when they collect or process your personal information on our behalf;
From our partners or other third parties.
Depending on how you interact with us or which of the Services you use, we may use personal information for the following purposes:
Provide, Tailor, and Improve the Services.
We use your personal information to provide you with the Services, including to perform our contract with you, to process your payments, to fulfill your orders, to remember your preferences and items you are interested in, to send notifications to you related to your account, to process purchases, returns, exchanges or other transactions, to create, maintain and otherwise manage your account, to arrange for shipping, to facilitate any returns and exchanges, to enable you to post reviews, and to create a customized shopping experience for you, such as recommending products related to your purchases.
Marketing and Advertising.
We use your personal information for marketing and promotional purposes, such as to send marketing, advertising and promotional communications by email, text message or postal mail, and to show you online advertisements for products or services on the Services or other websites.
Security and Fraud Prevention.
We use your personal information to authenticate your account, provide a secure payment and shopping experience, detect or prevent fraud, illegal or malicious activity, and protect the Services and users.
Communicating with You.
We use your personal information to provide customer support, respond to inquiries, and maintain our business relationship with you.
Legal Reasons.
We use your personal information to comply with applicable law, respond to legal requests, enforce our terms and policies, and protect our legal rights.
We may disclose your personal information:
With Shopify, vendors, and service providers who perform services on our behalf (payment processing, fulfillment, shipping, analytics, customer support, etc.);
With business and marketing partners to provide marketing services and targeted advertising, in accordance with their own privacy policies;
When you direct or consent to such disclosure;
With affiliates or within our corporate group;
In connection with business transactions, legal obligations, or to protect the rights of Vera Noira, our users, or others.
The Services are hosted by Shopify, which collects and processes personal information to provide and improve the Services. Information you submit may be transferred to and processed in countries outside your own. Shopify may process your information for enhanced features such as personalized advertising. Shopify is responsible for responding to certain data rights requests related to this processing.
To learn more, visit the Shopify Consumer Privacy Policy and Shopify Privacy Portal.
The Services may contain links to third-party websites. Vera Noira is not responsible for the privacy, security, or content of such third-party platforms.
The Services are not intended for children, and we do not knowingly collect personal information from individuals under the age of majority in their jurisdiction.
While we take reasonable steps to protect your personal information, no system is completely secure. We retain personal information only as long as necessary to fulfill the purposes described in this Privacy Policy or as required by law.
Depending on your location, you may have rights to access, delete, correct, or port your personal information, and to manage marketing communications. You may exercise these rights by contacting us.
We do not discriminate against users for exercising their privacy rights.
If you have concerns about how Vera Noira processes your personal information, you may contact us or lodge a complaint with your local data protection authority.
Your personal information may be transferred and processed outside your country. Where required, we rely on approved legal safeguards such as Standard Contractual Clauses.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.